ROADSIDE + TIRE Protection
Reimbursement Coverage
Reimbursement will be provided for the following services when performed on the covered vehicle:
Tire Service
- Flat Tire Change: Covers the changing of a flat tire using the vehicle’s inflated spare tire.
- Tire Repair: Up to $50.00 for tire repairs performed at the facility that issued the card.
- Tire Replacement: Up to $150.00 for tire replacement if the tire is non-repairable.
Limitations:
- Tires with less than 3/32″ tread depth are not covered.
- Coverage is limited to two (2) tire repairs or one (1) tire replacement per warranty period.
- Replacement coverage applies to the tire cost only—installation and additional fees are not covered.
Battery Jump-Start
Covers up to $25.00 for jump-starting a dead or weakened battery using a booster battery.
Fuel or Fluid Delivery
Covers up to $25.00 for the delivery of fuel or fluid to your disablement location.
Note: You are responsible for the cost of the fuel or fluid itself.
Towing Service
Covers towing costs up to $100.00 per incident.
Locksmith Service
Covers up to $100.00 for locksmith services if your keys are locked inside the covered vehicle.
Non-Covered Emergency Roadside Protection Items
The following services and circumstances are not covered under the Emergency Roadside Protection plan:
- Parts, Fuel, and Labor Costs
- Cost of parts, replacement keys, fluids, lubricants, gasoline, or product installation.
- Additional labor related to towing or tow setup beyond what is specifically covered.
- Non-Emergency Services and Damage
- Mounting or removing tires, snow tires, or chains when not related to an emergency.
- Routine tire repair services not related to an emergency.
- Any fines, or damage/disablement due to collision, fire, or vandalism.
- Towing Restrictions
- Towing from or repair work performed at a service station, garage, or repair shop.
- Service on a vehicle that is not in a safe condition to be towed.
- Non-emergency towing or non-emergency services of any kind.
- Impound towing, towing by unauthorized providers, or vehicle storage charges.
- Second towing services for the same incident.
- Towing or service on roads not regularly maintained, such as sand, open fields, forests, or areas closed due to construction or weather damage.
- Towing for vehicles over 1-ton gross vehicle weight, taxicabs, limousines, or commercial vehicles.
- Towing directed by law enforcement for traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law.
- Exclusions Related to Driver Conduct
- Emergencies caused by the use of intoxicants, narcotics, or the vehicle’s use in the commission of a felony.
- Routine Maintenance and Repeat Calls
- Service calls caused by failure to complete routine maintenance or repairs previously identified and recommended by a repair facility.
- Only one disablement per cause during the warranty period will be accepted.
Claims Process
To request reimbursement:
Visit affinityap.com and click on “Emergency Roadside Protection” and submit your claim within 30 days of the approved service date with proof of a valid receipt.
Important Details:
- This reimbursement program is valid for 180 days from the original purchase date at a qualified service facility.
- Coverage is non-transferable to any other vehicle or individual.
- Emergency roadside protection is strictly a reimbursement service—payment is not made at the time of service.
- Approved claims will be reimbursed by Affinity Automotive Products, Inc. via check mailed within 15 business days of receiving all required documentation.
- Maximum reimbursement is $150.00 per occurrence for approved services, with no more than two (2) approved services per warranty period.
- Failure to provide the completed claim form and/or related repair orders may result in denial of the claim.